Refund Policy

Refunds/Cancellations/No Shows

Players requesting to cancel must do so a minimum of 48 hours prior to original requested skate start time. ALL cancellations must be provided via email. Players requesting to cancel 48 hours prior to their reserved skate time will be issued a credit which MUST be used within 30 days of date of the date issued. Players canceling within 48 hours of requested skate time are still be responsible for the full skate fee. Game reservations made within 48 hours of any skate are NON-REFUNDABLE.  Confirmed players that fail to attend without prior notice will be assessed a no-show fee equal to but not greater than the skate fee for that session.  All game reservations are non-transferrable.

*A minimum of 2 goalies (usually 3) are guaranteed to be confirmed and booked for each game.  In the event one or more goalies do not show up due to circumstances beyond the control of the SCIH Club leaving the game with less than 2 goalies a credit may be requested by the player via email only.  Credits requests must be received within 48 hours of the completion of the affected skate.  Credits MUST BE USED within 30 days from the date the credit is issued.